Privacy Policy

1. Introduction

Mr. Perfect is a brand operated by Mr. Perfect Home Tech. We respect your privacy and handle personal information responsibly. This policy explains how we collect, use, share and protect information when you visit our website, contact us, request a site visit or use our services.

2. Information we collect

When you make an enquiry, we may collect your name, mobile number, selected product, Nashik locality, complete service address, PIN code, preferred appointment date and any message you provide. We may also collect service-related information such as site measurements, product configuration, quote details, installation records, warranty requests and customer feedback.

We may receive limited technical information such as browser type, device information, IP address, security logs and cookie preferences when you use the website.

3. How we use your information

• Check serviceability in Nashik and arrange site visits or installation.
• Prepare and discuss product options, measurements and quotes.
• Respond to your enquiry through WhatsApp, phone or another contact method you provide.
• Provide warranty support, resolve service concerns and improve our customer experience.
• Protect the website and meet applicable legal, tax or accounting requirements.

4. WhatsApp and third parties

Our enquiry form prepares a message that you choose to send through WhatsApp. WhatsApp’s handling of information is governed by its own privacy policy. We may also use service providers for website hosting, communications, security or other operational support. We share only information reasonably required for the relevant purpose and do not sell personal information to advertisers.

5. Cookies and similar technologies

We use essential technologies needed to keep the website secure and working properly. With your permission, we may use optional analytics or marketing technologies to understand website use and improve your experience. Non-essential technologies will be controlled by your applicable consent choices.

6. Data security and retention

We take reasonable technical and organisational measures to protect information from unauthorised access, loss or misuse. We retain information only for as long as reasonably necessary for the relevant service, warranty, legal or accounting purpose. No internet-based system can guarantee absolute security.

7. Your choices and rights

Subject to applicable law, you may request correction of inaccurate information, withdraw applicable consent, ask questions about how we use your data or raise a privacy concern. Some requests may require identity verification or be subject to lawful retention obligations.

8. Changes and privacy contact

We may update this policy when our services, technologies or practices change. The latest version will be published here with an updated date. For privacy questions, correction requests, consent withdrawal or concerns, contact us using the details below. We may ask for information needed to verify a request before responding.